Vertek’s Return Policy
- Online return authorization form must be completed to process a return.
- A copy of the invoice will need to be included with the return.
- There is a 20% restocking fee charged against all returned parts.
- Parts under $10.00 are not returnable.
- Parts must be re-sellable and in the original packaging.
- We cannot take back used parts.
- We cannot take back installed or tried parts.
- If the part number label is damaged or missing, returns will not be accepted.
- We do reserve the right to refuse and return any parts we find have been installed, are used, or do not meet the above criteria. Return requests need to be within 60 days of receipt.
- Normally, it takes 5-10 business days to process returns.
- To receive credit for the core charge, the part must be sent back to your supplier in the original box, must be the original OEM part, and no external damage to the housing/part. A refund will be applied after we have received and inspected the parts.